The latest edition of the ACMs Interactions Magazine consists of a discussion of who owns the User Experience. I was pleased to be invited to contribute to this, and here is my piece … it draws much on my experiences in film and TV production…
“THERE HAS BEEN MUCH DISCUSSION among organizations and practitioners
lately about the ownership of the user experience. So, who owns it? Or to put it another way, who is responsible for the user experience and who makes it work? …”
The Vision of Good User Experience
© ACM, 2005. This is the author’s version of the work. It is posted here by permission of ACM for your personal use. Not for redistribution. The definitive version was published in Interactions, VOL 12, ISS 3, May + June 2005 http://doi.acm.org/10.1145/1060189.1060208
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