For my company Hawdale Associates, we have started using Morae from Techsmith to support usability and customer experience lab activities. What Morae does, basically, is record the screen, a webcam, an audio track and keyboard, mouse and window activity. Nothing new here particularly, but the clever thing is that it puts it all on one timeline and streams it over a network to another room where you can add your own notes.
I have to say that I was a bit sceptical initially. I have previously used all sorts of techniques, but most recently have used two DV cameras and a screen grab. This provides great quality, but its heavy on the logging and edit. When I first looked at Morae, the video and audio feed was recorded but not streamed and I did not find that useful or practical, definately not worth buying for the kinds of labs I have found useful. Having added the video and audio in 1.1 released at the beginning of this month I can now recommend it. The fact that everything is coordinated on one timeline is great, it really allows you to free your mind to insight rather than writing notes. Highly recommended.
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