August 22, 2004

Coming up for Air

I’ve seen some very poorly designed artifacts, but now I think I’ve seen the poorest. A machine that looks good, is attractive, has a task flow, but just can’t be operated solo. Its an air machine. It pumps your tyres. Can’t be that hard. But it is! picture of air and water machine

This machine is high tech. It has buttons so you can set the correct pressure for your tyre, and then all you have to do is press another button, and the machine will automatically pump the type up to the right presure. And it is in this cleverness that causes problems.

picture of air nozzle

The nozzle of the air pump has no lock. It has to be held onto the valve on the tyre. And all but one tyre will be well out of reach when it comes to pressing the ‘pump my type up’ button.

So its impossible to use for one individual! Luckily Alison was in the car so she got to stand by the machine and press the button. This piece of brain-dead design makes the Puffin Crossing look inspired … I continue to be amazed.

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