July 9, 2004

Train Doors Instructions Here and There

As well as being obsessed by road crossings, I seem also to be involved in a big way with trains. Maybe its because I spend so much time on them. I have already discussed the use of bags as restraints for cooler compartments, and toilet door instructions.

Picture of train door with buttons and instructionsabout how to use not colocated
Aspects of the design of artifacts on trains seem poor. There may be no reason for this, no plan, but it appears to just be the case. For example, here is a picture of a button operated door. The instructions appear in the middle of the door, very much where you would look, but the buttons to which the instructions apply are a way away on the left.

Two things. First, if you need to write instructions about a device, then that device is poorly designed with few if any affordances to ‘do-the-right-thing’ in place. Second, if you have to right instructions, they might be a least *close* to the thing to which they instruct the use!

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